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In Marketing, People Are Not Numbersby Sam Ford | 12:00 PM February 13, 2013 http://blogs.hbr.org/cs/2013/02/how_companies_avoid_spreadabil.html For marketers, there was much to like about the broadcast era. It was easy to pretend things were simple, even when they weren't: general aggregate numbers and basic demographic data served were "close enough" for understanding audiences. Now, though, m..

It's Time to Cut Back on Social Mediaby Dorie Clark | 11:00 AM January 23, 2013 http://blogs.hbr.org/cs/2013/01/why_2013_is_the_year_to_cut_ba.html I recently got back from the New Media Expo in Las Vegas. Scheduled before the massive annual CES gathering, it's a powwow for bloggers and other social media enthusiasts, early adopters who are quick to jump on board the next great thing. So imagine..